Pin Up Support in Canada
Pin Up Canada has created all the conditions for users to have a fun and comfortable time. The casino pays special attention to how players feel when using the gambling site and Pin Up mobile app. That is why gamblers can use the customer support service, which is also a place to get help.
All support agents have the necessary skills and knowledge to solve any problem quickly and efficiently. In addition, an individual approach is applied to each user in order to better understand the situation and avoid template responses. The online casino offers many ways to communicate so that each of the gamers can choose the option that suits them. Gamblers can try out the advantages of each method and choose the one that suits the situation if necessary.
| Method | Where to Find |
|---|---|
| support-int@pin-up.support | |
| Live chat | The footer of the official website |
| Telegram | @pinup_ca |
| @pinup.canada |
FAQ
How long should I wait for a response from the support manager?
It depends on the method of communication chosen by the player. For example, a response via email can be received within 24 hours, and live chat and Telegram communication is faster; usually, you get an answer within 3-5 minutes.
What are the advantages of the email support method?
With this method, the gamer can describe the problem in detail, as well as attach the necessary files. The support manager will be able to send detailed instructions via email as well.
What to do if the help department cannot solve the problem?
In this case, the gambler’s request will be forwarded to the company’s management for consideration. If consensus is not reached between the player and the casino, then one of the parties has the right to go to court.
Why can the request review period be extended?
This may be necessary for the manager to clarify the player’s details and conduct additional investigation.
What issues does the help department resolve?
The specialization of this service ranges from technical issues to legal disputes.